Bouncball's Commitment

We want every Bouncball member to play in a positive environment. Responsible gaming isn't just a policy here — it's at the heart of every decision we make. Your mental and financial wellbeing matters to us more than gaming revenue.

Our Responsible gaming tools

Bouncball provides tools that put you in full control of your gaming.

Deposit limit

Set your own daily, weekly, or monthly deposit limits. Reductions take effect instantly; increases require a 24-hour waiting period.

Cooling-off period

If you need a short break, pause your account for anywhere between 24 hours and 30 days. Account access is restricted for the duration.

Self-Exclusion

For a longer break, you can fully close your account for anywhere from 1 month to 5 years.

Session Timer

Track how long you've been playing. You'll receive automatic reminders after a set period.

Activity history

View your full gaming and financial activity history. Complete transparency, always.

24/7 Support

Our Bangla-speaking support team is always here to help with any concern or question.

How to Use the Tools Use

Bouncball's responsible gaming tools are easy to use. Just log in and find them in your profile settings.

Step 1
1
Log in to your account

Log in to Bouncball and click your profile icon in the top right corner.

Step 2
2
Open the "Responsible Gaming" menu

Go to "Responsible Gaming" under your Profile Settings.

Step 3
3
Set Your Preferred Limits

Set a deposit limit, session timer, or cooling-off period — whatever works best for you.

Step 4
4
Confirm

Once a limit is confirmed, it takes effect immediately. Lowering a limit is instant; increasing one takes time.

Problem Signs Recognize

Problem gambling rarely develops overnight. If you notice any of the signs below, stop and seek help.

Spending beyond your budget and placing more bets to cover the losses.

Hiding gaming expenses from family or friends.

Repeatedly playing to chase and recover lost money ("chasing losses").

You feel restless or irritable when you're not gaming.

You're prioritizing gaming over work, studies, or relationships.

You want to stop gaming but find you can't.

Spending funds from mobile banking or e-wallets on gaming.

If you notice any of these signs, please take a break. Reach out to Bouncball support — we're here for you.

Yourself Check

Answer the questions below honestly. This isn't a clinical diagnosis — it's simply a way to help you understand your own gaming habits.

1
Time Control

Do you spend more time gaming than you planned? Occasionally is fine, but if it happens every day, it's worth reflecting on.

2
Financial control

Do you regret spending money on gaming? Keep an eye on whether gaming is taking up more than its fair share of your monthly budget.

3
Mental State

Do you feel angry or frustrated when you lose? Do you find it hard to stop even after winning? Emotional balance matters.

4
Impact on Relationships

Is gaming affecting your relationships with family or friends? That's an important warning sign.

5
Purpose check

Are you playing for fun, or to make money? Seeing gaming as a source of income is a warning sign.

Keep in mind: Responsible gaming isn't about stopping the fun — it's about keeping the fun sustainable and safe. Bouncball is with you every step of the way.

Responsible Gaming Build healthy habits

Set a Monthly Budget

Set a dedicated gaming budget — money you can afford to lose without it causing problems.

Stick to Your Time Limits

Play at set times each day. Use the session timer.

Stop When You Lose

Avoid the trap of thinking "just one more game and I'll win it back."

Never play under the influence of alcohol or drugs.

Avoid gaming under the influence of alcohol or any other impaired state.

Treat It as Entertainment

Think of gaming the way you'd think of watching a movie — it's entertainment, not an investment.

Take a Break

Take a few minutes off every hour. Keep a clear head.

Tool's Details

Most Popular
Deposit limit

On Bouncball, you can set separate daily, weekly, and monthly deposit limits. Once set, your limits apply automatically. Lowering a limit takes effect immediately. Increasing one requires a 24-hour cooldown period — designed to prevent impulsive decisions.

Flexible break
Cooling-off period

Use a cooling-off period whenever you feel you need a break. Temporarily pause gaming for 24 hours, 7 days, 14 days, or 30 days. During this time you cannot log in or make deposits. Withdrawals remain available.

Long-term
Self-Exclusion

If you feel you need a longer break, choose self-exclusion. Your account will be fully suspended for 1 month, 3 months, 6 months, 1 year, or 5 years. Reactivation before the period ends is not possible — this is intentional by design.

Automatic
Session Time Limit

Set a maximum playtime for each gaming session. Once you reach the limit, you'll be automatically logged out or shown a warning. This is the most effective way to monitor your total daily gaming time.

Common FAQ

Answers to common questions about responsible gaming.

For any other questions, FAQ page or come chat with us live.

Yes, lowering your deposit limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This rule is in place to prevent impulsive decisions.

Yes, you can still withdraw the balance in your account during self-exclusion. Only gaming and deposits are restricted. You retain full access to your own funds.

Start by reaching out to Bouncball's live chat support. Our trained team will help you set up self-exclusion or any other tools you need. If professional counseling is recommended, we'll connect you with the right specialists.

Yes — your account reactivates automatically once the cooling-off period ends. However, for self-exclusion, you'll need to contact support to reopen your account after the period expires. This is intentional by design.

Accounts for anyone under 18 are strictly prohibited on Bouncball, and KYC verification is mandatory. Parents should use parental control software on shared family devices and keep personal account passwords out of reach of children.

Play responsibly — Join Bouncball

Bouncball combines fun and safety in one place. Use our responsible gaming tools to keep your experience healthy and enjoyable.

Deposit limit benefits
Self-Exclusion
24/7 Support
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