We How We Protect Your Information

Every transaction and piece of information at Bouncball is secured to international standards.

SSL 256-bit Encryption

Every connection is secured with SSL/TLS encryption. Your password and payment details are never stored in plain form.

Not Shared with Third Parties

Bouncball never sells your personal data or transfers it to third parties for marketing purposes.

Two-Factor Authentication

Two-factor authentication (2FA) is available to protect your account and prevent unauthorized access.

Secure Database

All data is stored on encrypted servers and undergoes regular security audits.

Control Your Data

You may view, correct, or request deletion of your data at any time.

GDPR Compliant Policy

Bouncball complies with international data protection standards. Your rights are fully protected.

This privacy policy ("Policy") Bouncball Applies to all services on the platform. By using the Bouncball website or creating an account, you agree to this policy. We believe transparency is the best approach — so this document has been written in plain language wherever possible.

1Policy Overview & Applicability

Bouncball is an international online gaming and betting platform serving Bangladesh and other countries. This privacy policy explains what data Bouncball collects, how it is used, and how it is protected.

This policy applies to the following:

  • Visiting the Bouncball website (bouncball.net).
  • Registering an account and logging in to Bouncball.
  • Playing games, placing bets, or using any platform service.
  • Contacting Bouncball customer support.
  • Participating in promotional offers or newsletters.

Bouncball follows international standards for data protection. Your information is never sold.

2What Information We Collect

Bouncball collects two types of data — information you provide directly and data collected automatically while you use the platform.

Type of Data Description When It Is Collected
Identity Information Name, date of birth, nationality At the time of registration
Contact Information Email, mobile number At the time of registration
Payment Information Mobile banking number, wallet ID On deposits/withdrawals
Verification Documents National ID card, passport During the KYC process
Technical Information IP address, device information, browser On every visit
Gaming Data Bet history, game logs, transactions During gameplay

Full payment card numbers or bank account details are not stored on Bouncball servers — they are held only with the payment processor in encrypted form.

3Purpose of Data Use

Bouncball uses collected data only for specific, legitimate purposes. Your information is never used for any other purpose without your consent.

  • To manage your account and ensure secure login.
  • To process payments and complete financial transactions.
  • For KYC verification and fraud prevention.
  • To provide customer service and support.
  • To send relevant promotions and bonus offers (only with your consent).
  • To improve platform functionality.
  • To fulfill legal obligations — such as requirements from regulatory authorities.
  • For Responsible Gaming monitoring and support.

4Data Sharing & Disclosure Policy

Bouncball does not sell your personal data or share it for marketing purposes. However, limited disclosure may occur in specific circumstances.

  • Payment Processor: Information required to complete a payment is shared with the relevant transaction provider.
  • Identity Verification Service: With approved verification agencies during the KYC process.
  • Legal Authorities: In response to a court order or a valid request from a regulatory authority.
  • Fraud Prevention: To relevant authorities for the prevention of money laundering and cybercrime.

We never: Selling data to advertisers, transferring data to social media companies, or using personal information for marketing purposes without your consent.

5Cookies & Tracking Technologies

Bouncball uses cookies and similar technologies on its website to improve platform functionality and personalize the user experience.

  • Essential Cookies: For login sessions, language preferences, and other core functionality. These cannot be disabled.
  • Performance Cookies: For monitoring page load times and errors — helps us improve the website.
  • Functionality Cookies: To remember your preferences — such as dark mode and language selection.
  • Analytics Cookies: To understand how the platform is used. Data is anonymized and non-identifiable.

Cookies can be managed from your browser settings. However, disabling essential cookies may cause some platform features to stop working.

6Data Protection Measures

Bouncball uses industry-leading technology to keep your data secure. Our security systems are regularly reviewed and upgraded.

SSL/TLS 256-bit

All data transmissions are encrypted.

Secure Server

Data stored in certified data centers.

Firewall Protection

Advanced firewall and intrusion detection systems.

Regular Security Audits

Regular security audits conducted by independent experts.

Your Responsibilities: Never share your account password with anyone. If you notice any suspicious activity, contact Bouncball support immediately.

7Your Data Rights

As a Bouncball member, you have several important rights over your own data. We fully respect all of these rights.

Right to Access Data

You can find out what information is stored about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless retention is required by law.

Right to Restrict Processing

You may request that data processing be temporarily suspended in certain cases.

Data Portability

If you request a copy of your data, it will be provided in a machine-readable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of your rights, contact the Bouncball support team. Upon receiving your request, Within 30 days You will receive a response.

8Data Retention Period

Bouncball does not retain your data indefinitely. Retention periods are defined based on the type of information.

  • Active account data is retained until the account is closed.
  • Financial transaction data is generally retained for 5–7 years as required by law.
  • KYC verification documents are retained in accordance with regulatory authority guidelines.
  • Marketing data is deleted within 3 months after account closure.
  • Once the retention period expires, data is deleted securely and completely.

9Children's Privacy Protection

Bouncball is an adult gaming platform. We do not collect data from or provide services to anyone under the age of 18.

If we have inadvertently collected data from a minor, please contact us — that data will be deleted immediately and the account will be closed.

Parents are encouraged to monitor their children's internet activity. Responsible Gaming You can find more information about this on the page.

10Policy Changes & Contact

Bouncball reserves the right to amend or update this privacy policy. For significant changes, notice will be sent to your registered email or posted on the platform.

  • Updated policies take effect from the date they are published.
  • Continued use of the platform will be considered acceptance of the updated policy.
  • For policy-related questions, please contact our support team.

For any privacy-related complaints or questions, please contact our [email protected] Write to us at the address or reach out via live chat.

Your Information Fully Secure — Join Bouncball

Your privacy is our top priority at Bouncball. Register securely and enjoy a world-class gaming experience.

SSL Encryption
Data Is Not Sold
GDPR Compliant
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